Frequently Asked Questions
- Aged Care
- Disability Support
- Nursing Services
Refundable Accommodation Contribution (RAC) is type of a residential accommodation payment with the Government paying half of your accommodation costs. This is usually paid in a lump sum, with you supporting the other half of the total. If the aged care is stopped for any reason, RAC will get fully refunded to you. To know how RAC exactly works, don’t hesitate to contact our NDIS service provider team!
Through respite care, primary caregivers can get a break from their caregiving responsibilities for as much time as they want. However, it also extends to aged people with various health concerns who need help while their primary caregiver is not available. All our certified carers are equipped to handle all types of disabilities, illnesses and impairments.
Absolutely! We understand how challenging transitioning from the hospital to your house is. You might need help with the most unexpected things, from personal care to mental health. So, our professionals provide a comfortable after-hospital experience through their friendly demeanour and compassionate service.
Palliative care refers to providing people assistance to deal with their chronic and life-long illnesses. It is more than pain management – it’s a holistic care approach to ensure the individual’s physical, spiritual and mental well-being. So, while we offer pain management with this care, you’ll also get daily assistance, spiritual support, and mental health care.
Personal care is one of the most common care you can receive through NDIS funding. This includes assistance with activities like personal hygiene, eating, attending appointments, travel, and basic first aid.
NDIS core support intends to help you with daily tasks and other disability-related requirements. Whereas, capacity-building support focuses on improving your life by building your independent skills. Core support funding has high flexibility and can be applied across many subcategories. On the other hand, capacity building is less flexible; you can only get funding for services that align with your NDIS goals.
Choosing to self-manage your NDIS plan is absolutely possible, but there are certain criteria to check if you’re doing that. You must check if you have the complete information, time and capability to manage everything on your own. However, if you need to make the NDIS process easier, we recommend engaging our professional NDIS support coordinators.
Disability Support Pension (DSP) is a system where people who can’t work because of their disability receive income support. You must fulfil some medical and non-medical criteria to be eligible for DSP. You must be an Australian citizen and within the Age Pension age, with incomes below the certain limits. As for medical criteria, there are two categories, manifest and general – you need to meet one of them to qualify.
A hospital discharge plan is necessary to ensure you receive proper care and support after leaving the hospital. This plan usually includes your mobility and physical restrictions, whether you live alone and would be needing assistance at home. It also looks into medication management, appointment and rehabilitation scheduling, and equipment necessary for recovery.
NDIS funding does not cover daily living costs, like rent and utility bills, and services that could be potentially harmful and illegal. It also can’t act as an income replacement. What it does fund are services like daily assistance, required equipment, and skill-building.
The Commonwealth Home Support Programme (CHSP) is a government initiative that assists older individuals to live independently in their own space. This program is designed to work with you, instead of for you. So, you receive professional assistance with personal care, transport, social support, and necessary home modifications. As it’s an entry-level support, meant to provide short-term support for older people, you can start your aged care journey with CHSP!
Yes! Along with relevant training and experience, our nurses are registered with the Australian Health Practitioner Regulation Agency (APHRA). Their education, skills and years of helping NDIS participants make them the best choice to fulfil your NDIS goals!
No. NDIS is available only for Australian citizens. However, if you’re a non-Australian but hold a permanent or protected special category visa, you might be eligible for NDIS. You can connect with our support workers to learn more.
Community nursing care is where nurses provide healthcare in a community setting. This support involves accessible support and holistic treatment for people facing various illnesses and impairments. Community nursing care helps by enhancing quality of life, pre-emptively preventing diseases and providing empowerment through education.
No, NDIS doesn’t cover medication expenses. By extension, it also doesn’t fund general medical and dental treatment, surgery and rehabilitation, and hospital care.