Quality Home Care Service Provider for Families Across Australia

At Ambition Home Care, we support clients through both NDIS and Home Care Packages. You may be eligible for our services if you:

For Home Care Packages:

• Are aged 65 years or older (50 years or older for Aboriginal or Torres Strait Islander people)
• Need support to help you remain living independently at home
• Have registered with My Aged Care and completed an assessment

For NDIS Services:

• Are under 65 years old when you first enter the NDIS
• Have a permanent and significant disability
• Are an Australian citizen, permanent resident, or hold a Protected Special Category visa
• Have an approved NDIS plan

Yes! As an approved Home Care Package provider, Ambition Home Care can deliver services under your existing package. If you’re looking to switch providers, we can help you transition your services to us with minimal disruption to your care. We’ll:

• Review your current care plan and package level
• Discuss any additional services you may need
• Handle all the transfer paperwork
• Ensure a smooth transition with no gap in services
• Work with you to create a personalized care plan

The cost of a Home Care Package varies depending on your circumstances and package level. Here’s what you need to know:

• The Australian Government subsidizes a significant portion of your package
• You may need to pay a basic daily fee (up to 17.5% of the single basic Age Pension)
• Some people may need to pay an income-tested care fee
• Package levels range from Level 1 (basic care needs) to Level 4 (high-level care needs)
• The government subsidy ranges from approximately $9,000 to $52,000 annually depending on your package level

At Ambition Home Care, we’re committed to transparency in pricing and will provide you with a detailed cost breakdown based on your specific situation. We can also help you understand any fees and charges that may apply to your package.

Once you’re approved for a Home Care Package or have an NDIS plan, we can typically begin services within 24-48 hours. For urgent cases, we’ll do our best to expedite the process. Our team will work with you to ensure a smooth and quick transition into care.

Yes! We believe in the importance of matching you with the right support worker. You can:

• Specify your preferences for gender, language, and cultural background
• Meet your support worker before services begin
• Request a different support worker if you’re not completely satisfied
• Have consistency with the same regular support workers

We provide 24/7 emergency support for our clients. You’ll have access to:

• An after-hours phone number for urgent matters
• On-call support workers for emergency situations
• Quick response times for urgent care needs
• Backup support workers when needed

We regularly review and adjust your care plan to ensure it continues to meet your changing needs. If you need more support, we can:

• Reassess your care requirements
• Help you apply for a higher-level package if needed
• Modify your services and support workers
• Coordinate with health professionals and other service providers

Yes! If you’re not satisfied with your current provider, we can help you transition smoothly to Ambition Home Care. Find out how to switch providers.